Fairness: we always fair in our relations. We keep our promises – no matter whether they are official agreements or personal arrangements. Neat, accurate and on time. And we make sure that our employees share the same values.   

Opennes: our plans, intentions and goals are openly shared. We discuss them with all interested parties. We value the open flow of different opinions. We discuss and seek different perspectives, when approaching a business case. Feedback runs smoothly and in all directions. Right here, right now. Because we believe that openness is honesty. It gives freedom for decisions and brings well-deserved trust. 

Environmental care: We value the gifts of Nature and so we believe that we really need to give back. At MiaZoo, sustainability is implemented in practice. That's why we choose suppliers with certified sustainability processes and products, produced with renewable energy. Our product packaging is either biodegradable and compostable, 100% recycled or recyclable. We actively reduce paper waste through digital documentation. We recycle.   

We integrate environmental protection not only in our products and packaging choices, but also in environmental campaigns such as " CashON.

CashON creates incentives for our customers to return cardboard boxes from MiaZoo deliveries to pet shops. Then we reuse the boxes for next deliveries and donate the cash equivalent of EUR 0.15 for each returned and reused box to a public fund dedicated to the protection and planting of new trees.

Our team also participates in nationwide projects such as:

• " Let's clean Bulgaria together ", part of World Cleanup Day,
• " I believe and help " plastic cups recycling for medical donations,
• " Yellow pennies " fundraising initiative for children.